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International Collection Specialist

1 month ago

Mira Bhayandar, India Hindustan Recruitment Full time
Job Title: International Collection Specialist

We are seeking a highly skilled and proactive International Collection Specialist to join our team at Hindustan Recruitment. As a key member of our operations team, you will be responsible for managing the international collections process, ensuring timely and effective recovery of outstanding payments.

The ideal candidate will have between 1 to 3 years of work experience in a similar role and possess strong negotiation skills to manage and resolve collection issues with international clients effectively. Fluency in multiple languages is mandatory, enabling efficient communication across various cultural contexts.

Key Responsibilities:

  • Manage the international collections process, ensuring timely and effective recovery of outstanding payments.
  • Communicate with clients in multiple languages to resolve payment-related issues and queries.
  • Negotiate payment terms and settlements with international clients, maintaining a professional and courteous approach.
  • Ensure adherence to international laws, regulations, and company policies during the collection process.
  • Collaborate with internal teams to develop strategies for efficient and effective collections.
  • Maintain detailed and accurate records of all collection activities and interactions with clients.
  • Identify areas for process improvement and implement strategies to optimize the collection processes.
  • Provide regular reports and updates on collection status and challenges to management.

Requirements:

  • Fluency in multiple languages (Mandatory skill), enabling efficient communication across various cultural contexts.
  • Strong negotiation skills to manage and resolve collection issues with international clients effectively.
  • Understanding of international laws and regulations to ensure compliance during collection processes.
  • Excellent communication skills for clear and persuasive interactions with clients and teams.
  • Problem-solving abilities for effective resolution of collection-related challenges and obstacles.
  • Cultural sensitivity to handle diverse, international clientele with respect and understanding.
  • Attention to detail to ensure accuracy and precision in all collection activities and documentation.
  • Ability to work under pressure in a fast-paced environment, ensuring collection targets are met consistently.

Salary: ₹800,000 - ₹1,200,000 per annum, depending on experience.