International Collection Process

2 months ago


Bhayandar Mumbai Maharashtra, India Epicenter Technologies Pvt. Ltd Full time

**Position**: Soft Collections Specialist

**Key Responsibilities**:

- Engage in soft collections activities to recover outstanding debts.
- Communicate effectively with customers to negotiate payment plans and resolve outstanding balances.
- Maintain accurate records of all interactions and transactions.
- Collaborate with internal teams to resolve complex customer queries and escalations.

**Requirements**:

- Graduates or HSC freshers and above are encouraged to apply.
- SSC qualification with at least 1 year of BPO voice experience.
- Strong communication skills with a customer-centric approach.
- Ability to work in a fast-paced environment and meet targets.
- Previous experience in collections or customer service is a plus.
- Flexibility to work in rotational shifts as per business requirements.

**Benefits**:

- Competitive salary package with attractive incentives.
- Comprehensive training and ongoing support to enhance your skills.
- Opportunities for career advancement and growth within the organization.
- A positive and inclusive work culture that values diversity and teamwork.

Pay: ₹33,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Fixed shift
- Night shift

Supplemental Pay:

- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (required)

Work Location: In person



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