![Epicenter Technologies Pvt. Ltd](https://media.trabajo.org/img/noimg.jpg)
International Collection Process
3 days ago
**Position**: Soft Collections Specialist
**Key Responsibilities**:
- Engage in soft collections activities to recover outstanding debts.
- Communicate effectively with customers to negotiate payment plans and resolve outstanding balances.
- Maintain accurate records of all interactions and transactions.
- Collaborate with internal teams to resolve complex customer queries and escalations.
**Requirements**:
- Graduates or HSC freshers and above are encouraged to apply.
- SSC qualification with at least 1 year of BPO voice experience.
- Strong communication skills with a customer-centric approach.
- Ability to work in a fast-paced environment and meet targets.
- Previous experience in collections or customer service is a plus.
- Flexibility to work in rotational shifts as per business requirements.
**Benefits**:
- Competitive salary package with attractive incentives.
- Comprehensive training and ongoing support to enhance your skills.
- Opportunities for career advancement and growth within the organization.
- A positive and inclusive work culture that values diversity and teamwork.
Pay: ₹33,000.00 - ₹37,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Fixed shift
- Night shift
Supplemental pay types:
- Performance bonus
- Shift allowance
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 8657696796
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