Debt Recovery Professional

3 days ago


Kanpur, Uttar Pradesh, India beBeeRecovery Full time ₹ 6,00,000 - ₹ 12,00,000
Debt Recovery Specialist

Job Summary:

As a debt recovery specialist, you will be responsible for collecting outstanding debts from customers through various means such as phone calls, emails, and field visits. You will work closely with our team to ensure that all debts are recovered in a timely manner.

Key Responsibilities:

  • Conduct field visits to customers who have overdue payments to recover debts.
  • Follow up with defaulting customers and negotiate repayment plans or settlements.
  • Educate customers about payment schedules, overdue charges, and settlement options.
  • Identify and resolve customer disputes to improve repayment rates.
  • Encourage customers to use digital payment methods for ease of transaction.
  • Track and locate absconding or unresponsive customers using field intelligence.
  • Coordinate with repo agents and legal teams for vehicle seizure in extreme cases.
  • Maintain and update daily collection reports, payment records, and field visit logs.

Requirements:

  • Experience: 2+ years in debt collection, loan recovery, or credit management, preferably in vehicle finance.
  • Strong negotiation and persuasion skills to handle difficult customers.
  • Willingness to travel extensively within the assigned region.
  • Fluency in local language along with Hindi/English is preferred.
  • Must have a valid driving license and own vehicle for field visits.


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