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BPO Customer Service Representative

1 month ago

Bengaluru, Karnataka, India MJ Full time
Job Title: BPO - Customer Support Executive

Job Summary:

We are seeking a highly skilled and experienced Customer Support Executive to join our team at MJ. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:

  • Provide timely and effective support to customers through various communication channels.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Work collaboratively with internal teams to ensure seamless customer experience.
  • Meet or exceed customer satisfaction targets and key performance indicators.

Requirements:

  • PUC / Graduation
  • Any Customer Support exp - (6 Months - 2 Yrs)
  • Excellent communication skills
  • Preferable experience in Voice Process

Perks & Benefits:

  • Two way free cab
  • Access to world-class facilities including a cafeteria, gym, sports arena, amphitheater, and theme-based break-out zones