Airline Operations Assistant

6 hours ago


Kolkata, West Bengal, India beBeeService Full time ₹ 6,00,000 - ₹ 12,00,000
Airport Ground Staff Job Description

We are seeking a highly skilled and dedicated individual to fill the role of Airport Ground Staff. This full-time position involves assisting passengers with check-in procedures, baggage handling, and boarding.

The ideal candidate will possess excellent communication and interpersonal skills, as well as knowledge of airline operations and procedures. Proficiency in handling passenger data and managing check-in systems is also essential.

  • Key Responsibilities:
    • Assist passengers with check-in procedures, baggage handling, and boarding
    • Provide information about flight schedules, delays, and airport services
    • Ensure compliance with safety regulations
    • Manage passenger inquiries and complaints
Requirements

To be successful in this role, candidates must possess:

  • Excellent customer service and interpersonal skills
  • Knowledge of airline operations and procedures
  • Proficient in handling passenger data and managing check-in systems
  • Strong problem-solving and conflict resolution skills
  • Effective communication skills in English and local languages
  • Ability to work in a fast-paced environment and handle stress efficiently
  • Flexibility to work in shifts, including nights, weekends, and holidays
  • Basic IT and computer skills
  • Prior experience in airport operations or customer service is a plus
  • High school diploma or equivalent required, Bachelor's degree preferred


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