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Airport Operations Expert

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Job Description

As a key member of our airport operations team, you will be responsible for ensuring seamless travel experiences for passengers. Your expertise in airline industry knowledge, coupled with your experience in working on airport systems and applications, will be instrumental in achieving this goal.

Required Skills and Qualifications
  • Graduate Degree: Any stream with relevant travel experience is required.
  • Certification/Diploma: International Air Transport Association (IATA) Certified or Diploma in Travel and Tourism.
  • Airline Industry Knowledge: Good understanding of the airline industry and its various aspects.
  • Airport Systems and Applications: Previous work experience in working on airport systems and applications for Crew, Ground, Departure Control, Turn Around, Baggage, and loading.
  • Global Distribution System (GDS): Working knowledge of any GDS.
  • Baggage System: Supported DCS systems for Reservations, Passenger Check-ins & Boarding, Baggage check-in, Load management.
  • Crew Systems: Supported Crew systems for scheduling, tracking, and ensuring efficient utilization of crew resources.
Benefits
  • Flexibility: Available to work in 24 x 7 shifts.
  • Communication Skills: Good communication skills are essential for this role.
  • Software Proficiency: Working knowledge of MS Office and other standard desktop applications.
  • Analytical and Research Skills: Good analytical and research skills are necessary for troubleshooting and coordination.
  • Independence: Ability to work independently with minimum supervision.
  • SLA Achievement: Ability to achieve stringent SLAs.