Client Relationship Manager
1 day ago
At RoadCast, we are seeking a highly skilled Client Relationship Manager to join our team. This is an exciting opportunity for a professional with excellent communication and problem-solving skills to drive customer satisfaction and loyalty.
The ideal candidate will have a strong ability to build and maintain relationships with clients, provide exceptional after-sales service, and identify new business opportunities through client referrals.
We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience, plus a range of benefits including health insurance, retirement savings plan, and paid time off.
About the Role:
Cultivate solid relationships with clients through exceptional after-sales service, regular interactions, and timely responses to inquiries.
Create a positive onboarding experience for new clients and train client service employees to ensure seamless support.
Maintain accurate records of existing and potential clients, identify ways to overcome initial dislike of company products, and organize training seminars to enable clients to utilize product features and benefits.
Requirements:
Bachelor's degree in business administration or relevant field.
Proficiency in Microsoft Excel and working knowledge of Customer Relationship Management (CRM) software.
Strong analytical and problem-solving skills, excellent organizational and time management skills, and effective communication skills.
Why Join Us:
Opportunity to work with a dynamic team, contribute to driving customer satisfaction, and develop your career in a fast-paced industry.
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