
Travel Experience Specialist
6 hours ago
About the Role
We are seeking a skilled Travel Experience Specialist to join our team. In this role, you will be responsible for delivering exceptional travel experiences that meet and exceed our clients' expectations.
Key Responsibilities:
- Design bespoke travel packages aligned with customer interests, timelines, and budgets.
- Respond to inquiries across platforms with a consultative and customer-first approach.
- Drive conversions through meaningful conversations and proactive follow-ups.
Responsibilities Continue:
- Handle end-to-end bookings including flights, accommodations, activities, and transfers.
- Liaise with trusted vendors, airlines, and hotel partners to secure competitive rates and ensure smooth operations.
You Will Be Responsible For:
- Providing pre-trip guidance, on-trip assistance, and post-trip support with care and attention to detail.
- Proactively resolving issues, ensuring a seamless travel experience that leads to happy, loyal customers.
Skills and Qualifications:
- Familiarity with global and domestic travel destinations, packages, and pricing trends.
- Excellent communication, interpersonal, and persuasion skills.
- Strong negotiation skills and vendor relationship management.
Tech Requirements:
- Comfortable with travel booking platforms (e.g., GDS), CRM tools, and Microsoft Office.
- Ability to quickly learn and adapt to proprietary systems.
Language Proficiency:
- Fluent in English. Additional regional or international languages are a plus.
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