Senior Client Liaison

7 days ago

Alwar, Rajasthan, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000
Client Services Representative Position

We are seeking a highly skilled and detail-oriented Client Services Representative to play a pivotal role in managing day-to-day client interactions, coordinating with internal teams, and ensuring seamless campaign execution.

Main Responsibilities:
  • Serve as the primary point of contact for assigned clients, guaranteeing timely communication and service delivery.
  • Demonstrate a thorough understanding of client requirements and effectively brief internal teams (creative, media, strategy, production, etc.).
  • Coordinate end-to-end campaign execution, ensuring timelines and quality standards are consistently met.
  • Assist in developing presentations, proposals, and campaign reports for clients.
  • Monitor campaign performance, prepare status updates, and share insights with clients.
  • Maintain strong relationships with clients through consistent support and value addition.
  • Identify opportunities to upsell/cross-sell agency services.
  • Ensure smooth internal workflow by collaborating closely with team members and resolving challenges.
Required Skills and Qualifications:
  • Mandatory: Prior experience in an advertising or digital marketing agency (1–3 years preferred).
  • Strong communication, interpersonal, and presentation skills.
  • Ability to multitask and manage multiple projects simultaneously.
  • Basic understanding of branding, digital marketing, ATL/BTL campaigns.
  • Graduate/Postgraduate in Marketing, Mass Communication, Advertising, or related field.
  • Proficiency in MS Office (Excel, PowerPoint, Word).

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