Customer Relationship Ambassador

4 days ago


Vellore, Tamil Nadu, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000

Job Overview:

We are seeking a skilled Customer Service Professional to join our dynamic team.

  • Experience with campaign management and customer segmentation is preferred.
  • Ability to handle inbound and outbound calls, emails, and live chat from customers regarding products and services.
  • Maintain a deep understanding of products and services to provide accurate information and solutions.
  • Strong communication skills, with the ability to explain complex information in a clear and concise manner.

Key Responsibilities:

Handles customer inquiries through various channels

  • Responds to customer concerns in a timely and professional manner
  • Provides product information and resolves issues efficiently
  • Maintains accurate records of customer interactions

Required Skills & Qualifications:

  • Analytical Skills - Ability to analyze customer data and make informed decisions
  • Customer Retention Expertise - Knowledge of strategies to retain customers and increase loyalty
  • Communication Skills - Strong verbal and written communication skills
  • Customer Experience Enhancement - Ability to enhance customer experience through proactive problem-solving
  • Interpersonal Skills - Excellent interpersonal skills to build strong relationships with customers

Why Work With Us?

We believe in innovation, growth, and empowering our team members to deliver exceptional results.



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