
Network Support Professional
3 days ago
Job Title: Network Infrastructure Specialist
As a Network Infrastructure Specialist, you will play a crucial role in supporting the day-to-day IT operations in designated locations.
- This position is responsible for providing technical expertise and assistance to end-users and management teams across various departments.
- LAN/WAN network support, telephony support, printer support, laptop, and desktop support are essential components of this role.
- Information security support including virus protection, backups, recovery, and audits are also key responsibilities.
- Help Desk incident resolution against service level agreements requires identifying, tracking, and resolving IT-related issues efficiently.
- Managing end-user support and executive office/senior management IT support in a working environment demands strong communication and problem-solving skills.
- IT asset inventory management, stock takes, and audits are critical functions that ensure accurate tracking and maintenance of company assets.
- The ideal candidate should have 0-2 years of relevant or related experience in LAN/WAN and technical/hardware support.
- Experience with one or more of the following operating systems: Microsoft Windows 10/11 is highly desirable.
- Completion of a hardware/networking course is preferred.
- Knowledge of Microsoft OS, TCP/IP, DNS/DHCP, WAN, and LAN technologies is essential.
- Business and requirements analysis skills are necessary for effective collaboration with stakeholders.
- Necessary travel as per business requirements and owning a two-wheeler is a must.
- Competitive Industry Salary.
- Comprehensive Statutory Benefits (PF, ESI, Bonus & Gratuity).
- Flexible Day Shifts.
- Employee Discounts.
- Health Insurance.
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