IT Asset Lifecycle Manager

1 week ago

Bhavnagar, Gujarat, India beBeeAsset Full time ₹ 15,00,000 - ₹ 20,00,000

Job Title: IT Asset Lifecycle Manager

We are seeking a skilled professional to oversee and optimize our IT asset lifecycle, ensuring accurate tracking of hardware assets from procurement to disposal.

Key Responsibilities:

  • Hardware Asset Management (HAM):
    • Implement and maintain the HAM module in ServiceNow.
    • Manage asset lifecycle, ensuring accurate tracking of hardware assets.
    • Establish workflows for asset requests, approvals, deployments, and returns.
    • Maintain an accurate Configuration Management Database (CMDB) for hardware assets.
    • Develop audit processes to ensure data accuracy and compliance.
  • Software Asset Management (SAM):
    • Configure and maintain the SAM module in ServiceNow.
    • Track and manage software licenses, subscriptions, and usage across the organization.
    • Ensure compliance with software licensing agreements and avoid audit risks.
    • Optimize software spending by identifying unused licenses and ensuring efficient allocation.
    • Generate reports on compliance and usage for stakeholders and audits.
  • General Responsibilities:
    • Skilled in creating and managing ITAM/ITOM dashboards, KPIs, and reporting.
    • Contribute to process design for global asset management aligned with industry frameworks and best practices.
    • Collaborate with cross-functional teams to gather requirements and implement asset management processes and solutions.
    • Monitor and resolve integration issues with other IT systems.
    • Design and maintain dashboards and reports for hardware and software assets.
    • Provide training and support to end-users on HAM/SAM processes and tools.
    • Stay updated on ServiceNow features and best practices for HAM and SAM.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).

Experience:

  • 5-7 years of experience in IT Asset Management.
  • Hands-on experience with ServiceNow HAM and SAM processes & modules.
  • Knowledge of ITIL processes, especially asset and configuration management.
  • Experience with CMDB configuration and management.

Skills and Competencies:

  • Proficient in scripting languages such as JavaScript.
  • Ability to implement and configure SAM and HAM modules to meet organizational needs.
  • Strong understanding of software licensing models.
  • Proficiency in ServiceNow administration, including workflow configuration and customizations.
  • Analytical mindset with strong problem-solving skills.
  • Excellent communication and stakeholder management abilities.
  • Ability to prioritize tasks and manage time effectively.

Certifications (Preferred):

  • ServiceNow Certified Implementation Specialist – HAM or SAM.
  • ITIL Foundation Certification.
  • Certified Asset Management Professional (CAMP) or similar.

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