
Technical Operations Associate
6 days ago
A 350-year young organization with strong pillars on value system and customer centricity employs people across countries with over nationalities.
">Recognized among the most innovative and most sustainable corporations, this company has pioneered several Products, Marketing, Manufacturing, Application, Sustainability, Human Resources Innovations, Knowledge, and Skill Development that helped in the emergence of product differentiation and segmentation in the industry.
">In India, a community of united entrepreneurs believe talent is infinite and can continuously shape the future, every day.
">This field-based role involves regular site visits to provide hands-on technical guidance, conducting mock-ups and demos, and resolving product or application-related queries.
">The associate will work closely with sales, key accounts, and CRM teams to support with samples, complaint resolution, and technical inputs.
">A key part of the role is engaging with mid-size and potential contractors to build a scalable contractor base, conducting technical training sessions to upgrade field capabilities, and monitoring market trends and contractor feedback to help introduce new solutions and technologies aligned with business objectives.
">Responsibilities:
">- ">
- Provide hands-on technical guidance and conduct mock-ups and demos at customer sites.">
- Support sales, key accounts, and CRM teams with samples, complaint resolution, and technical inputs.">
- Engage with mid-size and potential contractors to build a scalable contractor base.">
- Conduct technical training sessions to upgrade field capabilities.">
- Monitor market trends and contractor feedback to introduce new solutions and technologies.">
The ideal candidate should hold a degree in Mechanical or Civil Engineering (or an equivalent qualification) and have years of experience in the construction, interiors, or building materials industry.
">Strong communication and interpersonal skills are essential to effectively engage and influence contractors and stakeholders.
">A basic understanding of acoustics, fire safety, construction drawings, and on-site coordination is required.
">Proficiency in AutoCAD and MS Office, along with a willingness to travel for site visits, is necessary.
">Benefits">What We Offer:
">- ">
- A dynamic and supportive work environment.">
- Ongoing training and development opportunities.">
- The chance to work with a global organization.">
The associate should be self-driven, customer-focused, and agile, with a solution-oriented mindset.
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