IT Site Leadership Position for Global Technological Advancements
2 days ago
Company Overview
AVASO Technology Solutions is a global leader in providing cutting-edge IT solutions and services. Our mission is to deliver top-tier support and managed services to clients worldwide, fostering a culture of innovation and excellence.
Job Description
We are seeking an experienced Information Technology Site Lead to join our team in Gurugram, Haryana, India. As a Site Lead, you will be responsible for providing exceptional customer service, ensuring seamless delivery of IT services, and driving operational excellence within the specified offices.
Your Key Responsibilities:
- Deliver exceptional customer service while handling Infrastructure and Application Incidents, Request for Changes, and Services dispatched for Site Tech.
- Participate in or lead global, regional, or local pilot and roll-out projects initiated by the global IT organization.
- Supervise and coordinate day-to-day operational activities of the India team, fostering a culture of teamwork and shared goals around technology initiatives.
- Assist the IT organization with site-related (client/end-user) information and activities, including projects, audits, IT contracts, and IT vendor management.
- Provide ongoing support and training to ensure that technology is used effectively and that users feel confident and competent.
Required Skills and Qualifications
To succeed in this role, you will need:
- A Master's degree or Bachelor's in Computer Science / Information Technology / Electronics and Communication Engineering or any other relevant discipline.
- At least 7-8 years of work experience in a MNC organization with minimum 2-3 years of team supervisory experience.
- A good understanding of current technologies and the ability to stay updated with the latest trends and advancements.
- Creative thinking skills to solve problems and improve efficiency through technology.
- The ability to understand broader business goals and align technology initiatives to support these objectives.
Benefits
As a member of our team, you can expect:
- A dynamic and innovative work environment with opportunities for career growth and continuous learning.
- A competitive salary and benefits package.
- The chance to work with cutting-edge technologies and shape the future of IT solutions.
About AVASO Technology Solutions
We are an equal opportunity employer committed to creating an inclusive environment for all employees. We celebrate diversity and strive to foster a culture of innovation and excellence.
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