Store Leader

17 hours ago


Davangere, Karnataka, India beBeeRetail Full time ₹ 9,00,000 - ₹ 12,00,000
Store Leadership Position

This leadership role is responsible for ensuring a seamless customer experience at our retail store. As the Store Manager, you will be in charge of maintaining a clean and organized store environment, greeting and assisting customers who visit to drop off or collect their articles, and addressing any customer grievances with confidence and professionalism.

The position involves overseeing stock inventory management, handling daily cash transactions, and fostering effective communication between front-end and back-end teams. A strong understanding of customer service principles, combined with excellent verbal communication skills in English, is crucial for this role.

You will also be responsible for attending to customers visiting the store for article drop-off and collection, maintaining store cleanliness and aesthetics, managing inventory levels, handling daily cash collections, following up with customers regarding the collection of completed orders, resolving customer concerns or grievances politely and confidently, staying in close communication with the backend operations team, and maintaining accurate records of transactions, stock, and customer interactions.

Requirements:
  • Prior experience in luxury retail, customer service, or a related field is preferred.
  • Strong verbal communication skills in English, with the ability to engage with customers confidently.
  • A polite, hospitable, and solution-oriented approach to customer service.
  • Basic knowledge of managing cash transactions and maintaining financial records.
  • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
  • A proactive and positive attitude towards resolving customer issues and ensuring smooth store operations.

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