Lead CRM Strategist

8 hours ago

Malappuram, Kerala, India beBeeLeadership Full time US$ 1,80,000 - US$ 2,50,000
Director, CRM Job Description

As a Director of Customer Relationship Management (CRM), you will be responsible for leading the end-to-end Salesforce development lifecycle. This includes overseeing multiple orgs, managing strategic initiatives such as M&A integrations, customer-facing Experience Cloud sites, and cross-system data synchronization.

Key responsibilities include implementing modern DevOps practices, aligning platform capabilities with evolving business needs, and driving continuous improvement across our CRM ecosystem.

  • Manage the entire Salesforce development lifecycle from requirements gathering to deployment.
  • Implement robust DevOps practices including continuous integration and continuous delivery (CI/CD).
  • Collaborate with cross-functional teams to ensure smooth releases and minimize downtime.
Required Skills and Qualifications

The ideal candidate is a visionary leader who can bridge technical depth with strategic insight. They should have expertise in Salesforce CPQ, Sales Cloud, Service Cloud, and Experience Cloud.

  • Expertise in Salesforce architecture, security model, configuration, and customization.
  • Hands-on experience with Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
  • Proven ability to design, develop, and implement complex Salesforce solutions.
Benefits

This role offers opportunities for professional growth and development. The successful candidate will have the chance to work on high-impact projects and collaborate with experienced professionals.

Others

If you are a results-driven individual with excellent leadership skills, we encourage you to apply for this exciting opportunity. You will have the chance to make a real difference in our organization and contribute to our continued success.

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