
IT Infrastructure Maintenance Professional
2 weeks ago
Our organization is seeking an IT support specialist to join our team. This role involves providing technical assistance to employees on hardware, software, and network issues.
- Responsibilities:
- Provide first-level technical support for employees on hardware, software, and network issues.
- Maintain computers, servers, and networking equipment.
- Assist in the installation and update of software across our systems.
- Identify, diagnose, and resolve basic IT problems related to hardware, software, and network connectivity.
- Evaluate and recommend improvements to existing IT systems and processes.
Requirements:
- Bachelor's degree (mandatory).
- Minimum 2 years of experience in IT support or administration.
- Basic knowledge of Windows and/or Linux operating systems.
- Understanding of network concepts, including IP addresses, DNS, routers, and switches.
- Hardware components, such as computers, printers, and servers.
- Office productivity software, like Microsoft Office or Google Workspace.
- Strong problem-solving skills with a proactive attitude.
- Excellent verbal and written communication skills to interact with non-technical staff.
- Able to work well in a team and follow instructions.
Added Advantage:
- Relevant IT certifications, such as CompTIA A+ or Microsoft Certified: Fundamentals.
- Knowledge of cloud platforms, including Google Cloud or Microsoft Azure.
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