Cybersecurity Professional
3 days ago
Job Overview
Movate is a leading company that requires a skilled Cybersecurity Professional - Network Security Expert to join our team. This role involves working in a highly dynamic environment, ensuring customer satisfaction, and delivering exceptional results.
Salary: The estimated salary for this position is between $90,000 - $120,000 per annum, depending on experience and qualifications.
About the Role
We are seeking an experienced Network Security Engineer to work in our Technical Assistance Center (TAC) environment. The ideal candidate will have strong fundamental networking skills, excellent communication skills, and prior experience supporting network security technologies.
Key Responsibilities
- Determine problems quickly and deliver remarkable customer experiences in a high-pressure TAC environment.
- Check the case queue and clear cases before the end of the shift.
- Help customers with Netskope products and services.
- Update ZD with case updates and set SLA accordingly.
- Manage caseloads & backlog in a timely manner, drive them for a closure.
- Take ownership for problem resolution, problem reproduction, and escalation.
Requirements
- Excellent Communication Skills.
- Strong fundamental networking skills, with thorough knowledge of TCP/IP Protocol suite, OSI layered architecture.
- Prior experience supporting network security technologies such as Proxies, NG Firewalls, SSL/IPSec, VPNs, SSO.
- Familiarity with DLP and Encryption gateways.
- Proven knowledge and practical application of Security, Firewalls, access and perimeter control, vulnerability management, and intrusion detection.
- International Support experience preferable.
- CCNA certification is preferable.
Benefits and Opportunities
- Competitive salary package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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