
Expert Medical Coding Trainer and Coach
1 day ago
The Medical Coding Training and Coaching role is a vital position within our medical coding team. As a Process Coach, you will play a key role in ensuring high standards of quality and performance are maintained.
Key Responsibilities:
- Train new joiners on medical coding concepts and client-specific guidelines.
- Monitor trainee productivity and quality against On-the-Job Training (OJT) ramp-up targets.
- Provide structured feedback to trainees.
- Educate team members on client specifications and regular coding updates.
Job Requirements:
- Minimum 3 years of relevant professional experience in medical coding, specifically in IVR specialty.
- Training Expertise: Proven experience in coaching and training as per structured processes.
- Strategy Skills: Ability to design and implement varied training and coaching strategies.
Additional Information:
- Shift: General Shift / Day Shift
- Work Mode: Work From Office (WFO)
Preferred Skills:
- Vendor Management
- Service Delivery
- CRM
- Project Management
- Business Development
- MIS
- Operations Management
- BPO Processes
- Process Improvement
- Telecommunications
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