Soft Skills Coach
1 month ago
We are seeking a skilled Soft Skills Trainer to enhance our team's performance. The primary responsibility will be to monitor and evaluate call quality across all departments, ensuring adherence to Standard Operating Procedures (SOPs) and maintaining high customer satisfaction levels.
Key Responsibilities:- Listen to and evaluate calls from various departments to assess quality and adherence to SOPs.
- Identify areas for improvement and provide constructive feedback to employees.
- Develop and maintain comprehensive knowledge of call quality standards and SOPs.
- Collaborate with department heads to address call quality concerns and implement improvements.
- Monitor customer satisfaction metrics and develop strategies to enhance overall experience.
- Design and deliver weekly soft skills training sessions for agents, focusing on communication, problem-solving, and customer service.
- Develop training materials, presentations, and assessments.
- Conduct needs assessments to identify training requirements.
- Evaluate training effectiveness and make adjustments as needed.
- Generate reports on call quality, customer satisfaction, and training effectiveness.
- Analyze performance metrics to identify trends and areas for improvement.
- Provide insights and recommendations to management.
- 2+ years of experience in soft skills training, quality assurance, or customer service.
- Proven track record of improving call quality and customer satisfaction.
- Excellent communication, interpersonal, and presentation skills.
- Ability to analyze data, identify trends, and provide actionable insights.
- Familiarity with call center operations and SOPs.
- Certification in training or quality assurance (e.g., CTT+, CQA) preferred.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
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Soft Skills Coach
1 month ago
Jaipur, Rajasthan, India Webspiders Interweb Private Limited Full timeSoft Skills Trainer OpportunityWebspiders Interweb Private Limited is seeking a skilled Soft Skills Trainer to enhance our team's performance and customer satisfaction levels. The ideal candidate will possess a strong background in soft skills training, quality assurance, or customer service, with a proven track record of improving call quality and customer...
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Soft Skills Training Specialist
2 weeks ago
Jaipur, Rajasthan, India Webspiders Interweb Private Limited Full timeJob Title: Soft Skills TrainerJob Summary:Webspiders Interweb Private Limited seeks an experienced Soft Skills Trainer to monitor and evaluate call quality, conduct soft skills training sessions, and analyze performance metrics to enhance customer satisfaction and team performance.Key Responsibilities:• Evaluate call quality to ensure adherence to Standard...
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Soft Skills Training Professional
2 weeks ago
Jaipur, Rajasthan, India Webspiders Interweb Private Limited Full timeSoft Skills Training ProfessionalWe are seeking an experienced Soft Skills Trainer to enhance our team's performance. The primary responsibility will be to monitor and evaluate call quality across all departments ensuring adherence to Standard Operating Procedures (SOPs) and maintaining high customer satisfaction levels. The trainer will conduct regular soft...
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Soft Skills Training Specialist
4 weeks ago
Jaipur, Rajasthan, India Webspiders Interweb Private Limited Full timeJob Title: Soft Skills TrainerJob Summary:Webspiders Interweb Private Limited is seeking a skilled Soft Skills Trainer to enhance customer experience and quality assurance across our call center operations. The ideal candidate will possess excellent communication and interpersonal skills, with a proven track record of improving call quality and customer...
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Soft Skills Training Specialist
4 weeks ago
Jaipur, Rajasthan, India Webspiders Interweb Private Limited Full timeWebspiders Interweb Private Limited is seeking a skilled Soft Skills Trainer to enhance customer satisfaction and call quality across all departments. The ideal candidate will possess a strong background in soft skills training, quality assurance, or customer service, with a proven track record of improving call quality and customer satisfaction.The primary...
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Soft Skills Trainer
3 weeks ago
Jaipur, Rajasthan, India Webspiders Interweb Private Limited Full timeWebspiders Interweb Private Limited is seeking a skilled Soft Skills Trainer to lead our quality assurance efforts. The ideal candidate will have a proven track record of improving call quality and customer satisfaction, with excellent communication and interpersonal skills.Key Responsibilities:Monitor and evaluate call quality across all departments,...
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Fitness Coach
2 weeks ago
Jaipur, Rajasthan, India Nexus Jobs Full timeJob SummaryNexus Jobs is looking for a qualified Fitness Coach to join our team. As a Fitness Coach, you will be responsible for conducting group fitness classes and training sessions for members.Key ResponsibilitiesDevelop and implement exercise programs based on individual goals and abilities.Instruct and demonstrate proper exercise techniques and...
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Fitness Coach
3 weeks ago
Jaipur, Rajasthan, India imfirmity Full timeKey Responsibilities:As a Fitness Coach at Imfirmity, you will conduct one-on-one personal training sessions with clients, assessing their fitness levels, goals, and health conditions to develop personalized exercise programs and nutrition plans.Key Skills:Strong knowledge of exercise science and fitness principles.Excellent communication and interpersonal...
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Fitness Coach
5 days ago
Jaipur, Rajasthan, India imfirmity Full timeCompany OverviewWe are a dynamic wellness company that offers personalized fitness services to individuals seeking to improve their physical health and well-being.About the RoleAs a Fitness Coach, you will be responsible for conducting one-on-one training sessions with clients, assessing their fitness levels, goals, and health conditions, and developing...
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Fitness Coach
4 days ago
Jaipur, Rajasthan, India Nexus Jobs Full timeJob OverviewWe are seeking a highly motivated and experienced Fitness Coach to join our team at Nexus Jobs. The successful candidate will be responsible for providing personalized fitness training to our clients in Jaipur, Rajasthan.ResponsibilitiesConduct thorough fitness assessments and evaluate clients' physical conditionDesign customized fitness programs...
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Fitness Coach Specialist
20 hours ago
Jaipur, Rajasthan, India Nexus Jobs Full timeCompany OverviewNexus Jobs is a talent staffing services company specializing in pan-India hiring. We offer extensive corporate manpower services and industrial employment services, focusing on end-to-end manpower solutions tailored to our clients' specific needs.We have 11-50 employees and are based in Jaipur, Rajasthan, India. Our industry expertise lies...
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Jaipur, Rajasthan, India Centre For Stone Excellence Full timeUrgent RequirementCentre for Stone Excellence is hiring for multiple positions:1. Project Manager (Skill Development) - Any graduate with min 5 years of experience in Skill Development project.2. Centre Manager (Skill Development) - Any graduate with min 5 years of experience of managing Skill Development Centre.3. Marketing Manager - Any graduate with min....
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Jaipur, Rajasthan, India Centre For Stone Excellence Full timeKey Positions at Centre for Stone ExcellenceWe are seeking highly skilled professionals to join our team at Centre for Stone Excellence in Jaipur, Rajasthan.Our current openings include:1. Project Manager (Skill Development) - A graduate with at least 5 years of experience in managing skill development projects.2. Centre Manager (Skill Development) - A...
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Senior Operations Associate
3 weeks ago
Jaipur, Rajasthan, India Global Soft Systems - India Full timeGlobal Soft Systems Job Description:Process Associate Job TitleKey Responsibilities:Establish and maintain relationships with clients through effective communication and follow-up.Coordinate the collection and review of loan documents to ensure completeness and accuracy.Act as the primary point of contact for clients throughout the loan...
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Business Development Associate
2 weeks ago
Jaipur, Rajasthan, India Global Soft Systems - India Full timeJob Title: Senior Process AssociateJob Summary: We are seeking a highly motivated and detail-oriented Senior Process Associate to join our team at Global Soft Systems in India. Responsibilities:• Reach out to new sales leads over the phone and via email.• Coordinate and follow up with existing clients regarding deal queries and general relationship...
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Senior Business Associate
3 weeks ago
Jaipur, Rajasthan, India Global Soft Systems - India Full timeJob Title: Senior Business AssociateJob Description: We are seeking a highly skilled Senior Business Associate to join our team at Global Soft Systems - India. As a Senior Business Associate, you will be responsible for reaching out to new sales leads, coordinating with existing clients, updating client interaction data, and acting as a single point of...
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Business Process Development Associate
5 days ago
Jaipur, Rajasthan, India Global Soft Systems - India Full timeCompany OverviewThe Global Soft Systems - India team is seeking a skilled Business Process Development Associate to join our dynamic organization. This role presents an exciting opportunity to contribute to the growth and success of our company.Estimated Salary: 3,60,000 - 5,70,000 per annum (Based on location and experience)Job Description:As a Business...
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Fitness Coach
3 weeks ago
Jaipur, Rajasthan, India imfirmity Full time**Job Title:** Personal Trainer**Job Summary:**Imfirmity is seeking a highly skilled Personal Trainer to join our team. As a Personal Trainer, you will be responsible for conducting one-on-one training sessions with clients, assessing their fitness levels and goals, and developing personalized exercise programs and nutrition...
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Fitness Coach
3 weeks ago
Jaipur, Rajasthan, India imfirmity Full timeJob Title: General TrainerJob Summary: We are looking for a talented and passionate General Trainer to join our team at imfirmity. As a General Trainer, you will be responsible for conducting group fitness classes and training sessions for members, developing and implementing exercise programs based on individual goals and abilities, and instructing and...
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Senior Sales Manager
2 weeks ago
Jaipur, Rajasthan, India DCS Group Full timeJob Title: Senior Sales Manager - Petroleum ProductsWe are seeking a highly experienced and motivated Senior Sales Manager - Petroleum Products to join our team at DCS Group. As a key member of our sales team, you will be responsible for overseeing the sales activities in the petroleum products segment.Key Responsibilities:Develop and implement sales...