
Operational Case Analyst Opportunity
5 days ago
This is an excellent opportunity to work in a fast-paced environment, supporting the operations team in day-to-day activities.
Key Responsibilities:- Support the operations team in performing case analysis, document verification, and database management tasks.
- Conduct background verification checks for clients, ensuring accuracy and compliance with company policies.
- Collaborate with cross-functional teams to resolve operational issues or customer inquiries in a timely manner.
- Identify opportunities for process improvement and optimization.
- Perform outbound calls to gather necessary information and follow up on verification requests.
- Adhere to established protocols and guidelines to maintain data confidentiality and security.
- Currently pursuing a degree/graduate in any field.
- Strong communication skills, both verbal and written, with the ability to interact professionally with clients and team members.
- Excellent organizational skills and the ability to prioritize tasks effectively.
- Proficiency in Microsoft Office suite, particularly Excel, Word, and Google Sheets.
- Detail-oriented with a keen eye for identifying discrepancies and inconsistencies in data.
- Ability to work independently as well as collaboratively within a team.
- Comprehensive health insurance covering self and family members.
- Unlimited free tele doctor consultations for you and your family.
- Learning and development budget for professional growth.
- Remote work setup and power backup systems for efficient work-from-home experience.
As a member of our team, you will have the opportunity to work in different operational teams while contributing to the growth and success of our organization.
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