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Process Improvement Specialist

2 weeks ago

Mumbai Kolkata Delhi, India beBeeProcessImprovement Full time ₹ 12,00,000 - ₹ 30,00,000

Unlock business potential through expert process analysis and design.

We seek a skilled Process Improvement Specialist to join our team. In this role, you will analyze and document existing business processes, identifying areas for improvement and automation opportunities.

Your primary responsibility will be to design, develop, and implement process improvement initiatives, leveraging methodologies such as Lean, Six Sigma, and RPA (Robotic Process Automation). You will collaborate with cross-functional teams to define and implement end-to-end process solutions that enhance efficiency and effectiveness.

A key aspect of this position is the development and maintenance of process maps, flowcharts, and other process documentation. Your strong analytical and problem-solving skills will enable you to identify and implement process automation opportunities, ensuring compliance with relevant regulations and industry best practices.

To succeed in this role, you should have 10+ years of experience in process improvement, automation, and business process management. Proven experience in implementing Lean and Six Sigma methodologies is essential. Additionally, you should possess a strong understanding of business process mapping and documentation techniques.

We value candidates with expertise in the banking domain, particularly in client life cycle journeys (onboarding, screening, KYC/CDD, offboarding). As a skilled communicator, you will effectively present process improvements to stakeholders and lead junior team members on process improvement methodologies.

This role requires the ability to work independently and as part of a team, driving process excellence and innovation within our organization.

Required Skills:

  • Process improvement and automation
  • Business process management
  • Lean and Six Sigma methodologies
  • RPA (Robotic Process Automation)
  • Business process mapping and documentation
  • Banking domain expertise
  • Strong analytical and problem-solving skills
  • Excellent communication and presentation skills