Support Service Representative

7 days ago


Gulbarga, Karnataka, India beBeeCommunication Full time ₹ 8,00,000 - ₹ 12,00,000

Job Overview

We are seeking a highly skilled and results-driven Chat Support Associate to provide exceptional customer service and build strong relationships with customers through effective communication.

Key Responsibilities:
  • Customer Engagement: Engage in persuasive communication to highlight value proposition, understand customer needs, and recommend suitable products.
  • Sales Target Achievement: Work towards achieving and exceeding sales targets by employing consultative selling techniques and maintaining accurate records of interactions with customers.
  • Relationship Building: Build and maintain strong relationships with customers through regular follow-ups and personalized communication.
  • Problem Resolution: Address customer inquiries and concerns, providing timely and accurate information, and resolve issues promptly.
  • Product Knowledge: Develop a deep understanding of product offerings and effectively communicate their features and benefits to customers.

Requirements:

  • Proven experience in sales conversion, preferably in the beauty and lifestyle sector.
  • Excellent communication skills with a clear and persuasive approach.
  • Strong interpersonal skills and ability to build rapport with customers.
  • Results-driven and able to meet and exceed sales targets.
  • Familiarity with CRM software and proficiency in Microsoft Office Suite.

What We Offer:

  • Competitive compensation package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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