
Digital Transformation Specialist
1 day ago
Job Summary:
We are seeking a highly skilled professional to oversee the day-to-day management and support of our Microsoft 365 environment, focusing on SharePoint Online, OneDrive for Business, Microsoft Teams, and the Power Platform.
Key Responsibilities:
- Manage and administer core Microsoft 365 services including SharePoint Online, OneDrive for Business, Microsoft Teams, and the Power Platform.
- Configure and maintain SharePoint Online site collections, document libraries, lists, and user permissions.
- Oversight of lifecycle management and governance of Microsoft Teams and M365 Groups.
- Administer OneDrive policies for file sharing, synchronization, and retention.
- Deploy and support solutions using Power Apps, Power Automate, and Power Pages.
- Provide Tier 2/3 support resolving technical issues and responding to end-user inquiries.
- Develop user guides, conduct training sessions, and create documentation to drive adoption.
- Collaboration with business units to gather requirements and deliver M365-based solutions.
- Implement and manage security, compliance, and data loss prevention policies.
- Manage permissions and access controls across the M365 suite.
- Monitor and respond to alerts related to governance, compliance, and data breaches.
- Monitor service health, usage, and analytics using the Microsoft 365 Admin Center and PowerShell.
- Generate and present reports on platform performance, adoption, and compliance metrics.
- Design and implement workflow automation using Power Automate and SharePoint workflows.
- Support business process reengineering initiatives using low-code/no-code tools.
- Assist users in building and customizing Copilot Agents tailored to their workflows.
- Partner with IT security and compliance teams to manage data access, DLP, and responsible AI usage within Copilot.
Required Skills and Qualifications:
- 3–5 years of experience in Microsoft 365 administration, with expertise in SharePoint Online, OneDrive for Business, Teams, and the Power Platform.
- Deep understanding of the M365 ecosystem, architecture, and integration capabilities.
- Proficient in PowerShell scripting for M365 administration and automation.
- Familiarity with Microsoft Purview, retention policies, and data loss prevention practices.
- Excellent troubleshooting, problem-solving, and communication skills.
Benefits:
This role plays a key part in driving digital transformation, enabling collaboration, and supporting innovation through modern cloud tools. The ideal candidate will have a passion for empowering users and optimizing Microsoft 365 services.
Others:
The successful candidate will be proactive, self-driven, and able to work independently or collaboratively.
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