Cybersecurity Account Manager

5 days ago


Bengaluru, Karnataka, India CloudSEK Full time
Job Summary

We are seeking a highly skilled Cybersecurity Account Manager to join our team at CloudSEK. As a key member of our customer success team, you will be responsible for managing and nurturing relationships with our strategic clients, ensuring they derive maximum value from our cybersecurity solutions.

About the Role:

  • Manage and nurture relationships for client accounts, ensuring high levels of customer satisfaction and retention.
  • Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews (ABRs) to assess and enhance customer engagement.
  • Visit customers twice a year to strengthen relationships and understand their evolving needs.
  • Provide expert guidance on threat intelligence, data leak prevention, and other cybersecurity issues.
  • Act as a security analyst, offering insights and recommendations based on threats generated by CloudSEK's platform.

Requirements:

  • 5+ years of experience in customer success, account management, or a related role in the cybersecurity industry.
  • Strong understanding of cybersecurity principles, threat intelligence, and digital risk management.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Proven track record of achieving customer success goals and driving revenue growth.
  • Ability to work independently and manage multiple accounts simultaneously.

What We Offer:

  • A competitive salary of $120,000 per annum.
  • A dynamic and collaborative work environment.
  • Continuous learning and professional development opportunities.
  • A generous benefits package, including flexible working hours, unlimited snacks and drinks, and regular team-building activities.


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