Chief Project Coordinator

1 week ago


Lucknow, Uttar Pradesh, India beBeeProjectManager Full time ₹ 20,00,000 - ₹ 35,00,000
Job Overview

We are seeking a skilled Project Manager to lead IT and Managed Services projects.

About the Role
  • This position involves managing end-to-end lifecycle of IT and Managed Services projects, ensuring adherence to scope, schedule, and budget.
  • The successful candidate will drive SLA-driven service delivery with focus on governance, compliance, and continuous service improvement (CSI).
  • The primary point of contact for Severity 1 & Severity 2 issues, coordinating swift resolution with minimal impact to business operations.

This role requires strong project management fundamentals, hands-on experience with Managed Services delivery, and expertise in Agile methodologies.

Main Responsibilities
  1. Lead and manage IT and Managed Services projects from start to finish, adhering to agreed-upon scope, timeline, and budget.
  2. Ensure SLA-driven service delivery is achieved through effective governance, compliance, and CSI practices.
  3. Act as primary point of contact for Severity 1 & Severity 2 issues, facilitating swift resolutions that minimize business disruptions.
  4. Develop and maintain rosters for 24/7 coverage to guarantee uninterrupted service availability.
  5. Oversee preparation, review, and approval of Root Cause Analysis documents to ensure accuracy and timely closure.
  6. Effectively prioritize work items aligned with business objectives by collaborating with client stakeholders and refining the project backlog.
  7. Anticipate potential risks, establish mitigation strategies, and address issues proactively to prevent escalation.
  8. Maintain regular reporting cadence with clients and internal leadership through weekly, monthly dashboards, and progress updates.
  9. Document all activities meticulously, including MoMs, decision logs, and follow-ups.
  10. Nurture strong client relationships through clear, empathetic, and professional communication at all times.


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