
Senior Conversational AI Expert
6 days ago
We are seeking a dedicated conversational AI expert to join our team. The ideal candidate will have hands-on experience in designing, configuring, and deploying conversational AI experiences using Amazon Lex V2.
- The role is central to a platform migration initiative and requires deep expertise in building scalable, production-grade Lex bots.
- The successful candidate should be comfortable owning the full lifecycle of Lex bot development from intent and slot design to deployment and testing.
Key Responsibilities:
- Defining intents, utterances, and slots for conversational AI systems.
- Setting up multi-turn conversations to deliver seamless user experiences.
- Managing session attributes, context control, and fallback strategies to ensure robust conversation flows.
Required Skills and Qualifications:
- Extensive hands-on experience with Amazon Lex V2.
- Strong understanding of Lex console and API interfaces.
- Experience integrating Lex with AWS Lambda for dynamic responses and Amazon Cognito for user authentication.
- Knowledge of REST APIs, API Gateway, and JSON payload handling.
- Familiarity with Lex Knowledge Base setup and exposure to logging and monitoring via CloudWatch.
- Awareness of security and access control for bot workflows.
Benefits:
- Competitive salary and benefits package.
- Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications.
- Opportunity to work with cutting-edge technologies.
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards.
- Annual health check-ups.
Work Environment:
- Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
- We support hybrid work and flexible hours to fit diverse lifestyles.
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