Sales and Relationship Manager
1 week ago
The Real Estate CRM position at PropKarmaa is a crucial role that involves building and maintaining strong relationships with real estate clients, ensuring their satisfaction, and driving business growth.
Key Responsibilities- Client Management: Utilize CRM software to effectively manage and analyze real estate client data.
- Client Experience: Develop and implement strategies to enhance client experience and satisfaction.
- Client Communication: Act as the primary point of contact for real estate clients, addressing their inquiries and concerns in a timely and professional manner.
- Transaction Coordination: Coordinate property viewings, negotiations, and closings.
- Contract Preparation: Assist in the preparation of real estate contracts and leasing agreements.
- Broker Collaboration: Collaborate with real estate agents and brokers to facilitate smooth transactions.
- Market Research: Conduct market research and analysis to identify potential leads and opportunities.
- Reporting: Prepare and present regular reports on client engagement and satisfaction.
- Industry Knowledge: Stay updated with real estate market trends, pricing, and regulations.
- Client Feedback: Handle client feedback and complaints in a professional and timely manner.
- Education: Bachelors degree in Real Estate, Business Administration, or a related field.
- Experience: Proven experience in real estate sales, CRM, or client management.
- Technology: Familiarity with CRM software and tools such as Salesforce, HubSpot, or Zoho.
- Real Estate Knowledge: Strong understanding of real estate laws, regulations, and market dynamics.
- Communication: Excellent communication and interpersonal skills.
- Time Management: Ability to prioritize and manage multiple tasks effectively.
- Negotiation: Good negotiation and problem-solving abilities.
- Organization: Detail-oriented and organized approach to client management.
- Software: Proficiency in Microsoft Office suite and other relevant software.
- Adaptability: Willingness to adapt to a fast-paced and dynamic real estate environment.
Candidates should possess strong CRM software proficiency, negotiation, analysis, adaptability, client management, and communication skills. They should also have a strong understanding of real estate laws, regulations, and market dynamics. PropKarmaa values teamwork, innovation, and continuous learning.
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