Senior Manager

2 weeks ago

Mumbai, Maharashtra, India beBeeLeadership Full time ₹ 1,75,00,000 - ₹ 2,15,00,000
Job Description

We are seeking a highly motivated and experienced Senior Manager - Sales to lead our hybrid sales team. This critical role is responsible for driving the conversion of new patient consultations into treatment onboardings, using a consultative, patient-first approach.

About the Role:
  • This position will be responsible for leading a central team of patient counselors and working closely with our central panel of doctors to ensure brand trust and patient needs remain the top priority throughout the sales process.

The ideal candidate will have a proven track record of achieving and exceeding sales targets in a consultative sales environment, with a strong understanding of patient-centric sales and the ability to instill this philosophy in a team.

Responsibilities:
  1. Lead a hands-on approach to leadership, actively engaging with the team to ensure they meet and exceed daily sales targets.
  2. Implement a culture of rigor and accountability, setting clear daily metrics and monitoring performance closely to ensure consistent output and a high level of productivity.
  3. Conduct regular quality audits of patient counselor interactions, providing targeted coaching and corrections to ensure every conversation aligns with our brand promise and delivers a premium patient experience.
  4. Develop and implement strategies to increase the conversion rate of first consultations to onboarded treatments, focusing on key performance indicators (KPIs) such as call-to-conversion and patient-to-treatment ratios.
  5. Ensure the team employs a highly consultative and empathetic sales methodology, prioritizing the patient's needs, education about their condition, and the benefits of our treatment plans.
  6. Collaborate with a central team of doctors who provide medical insights during this process.
  7. Continuously analyze and optimize the virtual sales process to improve efficiency, effectiveness, and the overall patient experience.
  8. Work closely with clinic operations, marketing, and technology teams to ensure a seamless patient journey from initial contact to successful treatment.
Requirements:
  • Bachelor's degree required; an MBA or a Master's degree in a related field is a plus.
  • Proven experience (5-10 years) in a sales management role, with at least 3-5 years of experience leading a virtual or hybrid sales team.
  • Experience in the healthcare, health tech, BFSI industry is a strong advantage.
What We Offer:
  • A pivotal role directly shaping our ambitious growth journey.
  • The unparalleled opportunity to optimize and drive the entire revenue engine, from lead generation to final treatment conversion.
  • High visibility within the leadership team and a direct impact on business growth and patient lives.
  • A challenging yet immensely rewarding environment where your strategic thinking and operational excellence translate into tangible results.

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