
System Administrator
5 days ago
Senior IT Support Specialist
We are seeking an experienced IT professional to join our team and provide support for our growing business.
The successful candidate will be responsible for administering various systems, including Windows Server and Linux OS.
This is a fantastic opportunity to work in a dynamic environment and contribute to the success of our organization.
Responsibilities:
- Administer and support various systems such as Windows Server and Linux OS.
- Provide timely and accurate reporting to the wider business.
- Maintain systems and processes within IT, promoting efficiency and best practices.
- Ensure all tickets worked include detailed problem descriptions, solutions, end user information, initiation and completion times, and end user satisfaction ratings.
Required Skills:
- Prior helpdesk experience.
- Excellent interpersonal, communication skills, and phone etiquette.
- Strong English speaking skills.
- Proficiency in Windows Server (all versions).
- Microsoft Exchange expertise.
- Linux OS knowledge.
- Remote support capabilities.
- SQL experience.
- DHCP, DNS, and network understanding.
- Fortinet experience is desirable but not necessary.
If you possess the required skills and certifications, please apply for this exciting opportunity.
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