Manager of Infrastructure Development

2 days ago

Bengaluru, Karnataka, India beBeeProgram Full time ₹ 20,00,000 - ₹ 25,00,000
Infrastructure Program Manager

Epsilon's IT infrastructure is built on a team that drives innovation and efficiency through pioneering technology. Our end-to-end solutions provide client-facing platforms with revenue-generating capabilities.

We're looking for an experienced Infrastructure Program Manager to join our Customer Platforms & Technology Services organization at Epsilon. This role plays a critical part in managing and scaling infrastructure initiatives across data centers, public cloud environments (AWS, Azure, GCP), and enterprise platforms.

  • Lead cross-functional infrastructure programs across on-premises and cloud environments, including data center migrations, cloud enablement, automation, monitoring, and incident management platforms.
  • Drive quarterly infrastructure planning, ensuring prioritization aligns with business and technical outcomes.
  • Partner with engineering, security, and operations leads to define program goals, scope, timelines, and resource requirements.
  • Track key deliverables and milestones across multiple concurrent initiatives.
  • Identify and proactively mitigate program risks.
  • Provide clear, timely communication to executive stakeholders and engineering teams.
  • Improve execution discipline by driving adoption of best-in-class program and project management practices.
  • Facilitate cross-functional alignment on priorities, dependencies, and deliverables.
  • Maintain program documentation in Confluence and ensure visibility of decisions, risks, blockers, trade-offs, and releases.

Requirements:

  • 13+ years of experience in technical program management, preferably with at least 5 years in infrastructure, compliance, IT Operations, or engineering domains.
  • Proven success managing complex, multi-phase programs in fast-paced environments.
  • Strong understanding of infrastructure concepts, including cloud platforms (AWS, Azure, GCP), compute, storage, networking, automation, observability, and compliance.
  • Excellent communication and organizational skills with experience influencing across functions and levels.
  • Proficient in Agile, Scrum, and hybrid delivery models.
  • Strong experience with Power BI (for data analysis, reporting, and executive dashboards) and EazyBI (Jira-integrated reporting for sprint and program tracking).
  • Familiarity with Jira, Confluence, and Microsoft Office applications.
  • Able to build trust and influence stakeholders effectively, even without formal authority, to drive desired outcomes.
  • Experience in a matrixed, distributed global team environment.

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