
Senior Examination Results Coordinator
4 days ago
Our organization is seeking a skilled professional to manage and improve our examination results delivery process. As an Examination Results Officer, you will be responsible for ensuring timely and accurate results, managing applications and inboxes, improving service quality, and providing support to senior managers and team members.
Key Responsibilities:
- Ensure examination results are released within 24 hours of receipt from Senior Examiner Manager while monitoring the accuracy of the released results.
- Manage various applications related EOR team inboxes, dealing with enquiries and requests from EoR managers and Examiners.
- Improve EOR service quality by assisting in evaluating and updating current EOR procedures.
- Provide proactive and timely support to the EoR Support Manager and team members if and when required.
- Coordinate input from other colleagues/departments/managers as required to resolve complex queries from Senior Examiners and Centres.
- Develop good working relationships with appropriate colleagues throughout the organization to facilitate effective and efficient examination results turnaround.
Required Skills and Qualifications:
Excellent communication and interpersonal skills, ability to work under pressure and meet deadlines, strong analytical and problem-solving skills, experience in examination results delivery or a related field, and proficiency in Microsoft Office suite.
Benefits:
Opportunity to work in a dynamic and supportive environment, chance to develop your skills and expertise, competitive salary and benefits package, and opportunity to make a real difference in the lives of individuals and communities.
Others:
This role requires a high level of autonomy, flexibility, and adaptability, as well as excellent organizational and time management skills. The successful candidate will be self-motivated, proactive, and able to prioritize tasks effectively.
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