E-commerce Business Specialist

7 days ago


Indore, Madhya Pradesh, India EVitamin Business Consulting Pvt. Ltd Full time

E-commerce Business Specialist



Job Summary

EVitamin Business Consulting Pvt. Ltd is seeking an E-commerce Business Specialist to join our team. As an E-commerce Business Specialist, you will be responsible for managing online portals of our clients, managing their e-commerce accounts, and responding to customer web inquiries. You will also assist customers with product selection, answer basic questions, and suggest various product options available. Additionally, you will be responsible for understanding client problems and ensuring prompt and proper resolution of client queries by providing additional information or escalating the issue, if needed.



Responsibilities


  • Manage online portals of clients
  • Manage online e-commerce accounts of clients
  • Respond to customer web inquiries
  • Assist customers with product selection
  • Understand client problems
  • Ensure prompt and proper resolution of client queries


Qualifications & Skills


  • Qualification - BBA/BE/MBA/BCA/MCA
  • Strong communication skills
  • Accountability and responsibility of work assigned
  • Expert in MS Office
  • Efficient in email and cell communication
  • Ability to work as part of a team
  • Can handle multiple projects/assignments


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