E-commerce Business Associate
1 week ago
Job Title: E-commerce Business Associate
Job Description:
We are seeking a highly skilled E-commerce Business Associate to join our team at EVitamin Business Consulting Pvt. Ltd. The ideal candidate will have excellent written and verbal communication skills, proficiency in MS Office and relevant software, and the ability to work collaboratively with other departments.
Key Responsibilities:
- Manage online portals of clients
- Manage online e-commerce accounts of clients
- Respond to customer web inquiries regarding online merchandise or service orders
- Assist customers with product selection, answer basic questions, and suggest various product options that are available
- Understand client problems and ensure prompt and proper resolution of client queries by providing additional information or escalating the issue
Requirements:
- Excellent written and verbal communication skills
- Proficiency in MS Office and relevant software
- Excellent organizational and time management skills
- Ability to work collaboratively with other departments
- Handle multiple projects/assignments at the same time
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