E-Commerce Growth Specialist

4 days ago


Indore, Madhya Pradesh, India EVitamin Business Consulting Pvt. Ltd Full time

At EVitamin Business Consulting Pvt. Ltd, we are seeking a highly skilled E-Commerce Growth Specialist to join our team.

Job Title: E-Commerce Growth Specialist

Estimated Salary: ₹12,00,000 per annum

About the Role:

We are looking for a customer-centric and cordial E-Commerce Growth Specialist who can streamline all e-commerce activities.

The ideal candidate should be able to forecast sales, resolve conflicts, and grow the business using positive customer experience.

Key Responsibilities:

  • Managing online portals of clients
  • Manage online e-commerce accounts of clients
  • Respond to customer web inquiries regarding online merchandise or service orders
  • Assist customers with product selection, answer basic questions, and suggest various product options that are available
  • Understanding client problems
  • Ensures prompt and proper resolution of client queries by providing additional information or escalating the issue

Requirements:

  • Excellent written and verbal communication skills
  • Proficiency in MS Office and relevant software
  • Excellent organisational and time management skills
  • Ability to work collaboratively with other departments
  • Handle multiple projects/assignments at the same time
  • Build client relations

Preferred Education: Any Graduate or Post Graduate (BE/BBA/MBA)



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