E-Commerce Growth Specialist
4 days ago
At EVitamin Business Consulting Pvt. Ltd, we are seeking a highly skilled E-Commerce Growth Specialist to join our team.
Job Title: E-Commerce Growth Specialist
Estimated Salary: ₹12,00,000 per annum
About the Role:
We are looking for a customer-centric and cordial E-Commerce Growth Specialist who can streamline all e-commerce activities.
The ideal candidate should be able to forecast sales, resolve conflicts, and grow the business using positive customer experience.
Key Responsibilities:
- Managing online portals of clients
- Manage online e-commerce accounts of clients
- Respond to customer web inquiries regarding online merchandise or service orders
- Assist customers with product selection, answer basic questions, and suggest various product options that are available
- Understanding client problems
- Ensures prompt and proper resolution of client queries by providing additional information or escalating the issue
Requirements:
- Excellent written and verbal communication skills
- Proficiency in MS Office and relevant software
- Excellent organisational and time management skills
- Ability to work collaboratively with other departments
- Handle multiple projects/assignments at the same time
- Build client relations
Preferred Education: Any Graduate or Post Graduate (BE/BBA/MBA)
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