Cloud Support Team Lead
14 hours ago
We are seeking a seasoned Technical Operations Manager to lead our Cloud Support team in AWS India. This role is a critical part of our mission to provide world-class support to our customers.
About the RoleThe successful candidate will have at least 9 years of experience in technical support, engineering or operations environment, with 2+ years of managing technical teams. They will drive improvement programs in operations, engineering and support fields, delivering results through people, business and operations management.
A Bachelor's degree or equivalent experience in a technical position is required. Hands-on experience in data analytics, database, cloud exposure, Linux/Windows and networking, security communication during AWS critical events is essential.
The ideal candidate will have good experience in hiring candidates, mentoring and developing employees in their career. International experience is an added bonus, as is AWS SAA certification.
Responsibilities- Manage day-to-day operations of the shift, ensuring the team in India is staffed and SLA commitments are met.
- Drive personnel management, ensuring engineers have what they need to provide best-in-class support.
- Participate in hiring process to hire and build/grow team of Support Engineers in India.
- Influence Sr. Support Engineers and development teams to improve customer support experience.
- Propose, drive and implement initiatives within the support organization to maximize customer support experience.
- Manage engineers in the team effectively, keeping their focus on customers and developing their careers.
- Handle escalations and guide engineers to proper teams by diving deep into problems.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
SalaryThe estimated salary for this role is $120,000 - $180,000 per annum, depending on experience and qualifications.
-
Cloud Native Engineering Team Lead
3 weeks ago
Bengaluru, Karnataka, India Cloud Software Group Full timeAbout Cloud Software GroupWe are a world leading cloud solution provider serving over 1 million users globally. Our mission is to empower individuals and businesses to achieve their goals through innovative cloud-based products.Salary Range: $180,000 - $220,000 per annumAs a Manager, Software Engineering with Cloud Software Group, you will lead a team of...
-
Cloud Support Team Lead
3 weeks ago
Bengaluru, Karnataka, India AWS India - Karnataka Full timeSeeking an experienced Technical Operations Manager for our AWS India - Karnataka team. The successful candidate will lead a team of 15-20 Support Engineers providing world-class support on all AWS offerings.About the RoleThis is a challenging role that requires excellent leadership and technical skills to manage the day-to-day operations of the shift,...
-
Support Team Lead
3 days ago
Bengaluru, Karnataka, India WARPDRIVE TECH WORKS LLP Full timeJob Title: Support Team LeadAbout WARPDRIVE TECH WORKS LLPWe are a growing technology company seeking an experienced Support Team Lead to join our team. The successful candidate will have extensive experience in technical support, leadership, and problem-solving.Job Summary:We are looking for a highly skilled Support Team Lead to join our team. The...
-
Advanced Technical Support Specialist
3 weeks ago
Bengaluru, Karnataka, India Cloud Software Group Full timeJob OverviewWe are seeking an experienced Advanced Technical Support Specialist to join our Cloud Software Group team. In this role, you will be responsible for providing advanced technical assistance to customers of small to medium size, scope, and/or political complexity.About UsCloud Software Group is a leading provider of cloud-based solutions, serving...
-
Cloud Architect Lead
2 weeks ago
Bengaluru, Karnataka, India Rapyder Cloud Solutions Full timeRapyder Cloud Solutions seeks an experienced Cloud Architect Lead to join our team in developing advanced cloud architectures using automated techniques to deliver highly secure environments.We require a clear understanding of Kubernetes Architectural components, communications, and flows.Prior involvement in Kubernetes implementation projects is...
-
Cloud Engineering Team Lead
3 weeks ago
Bengaluru, Karnataka, India Pro Integrate Consulting Full timeCompany Overview:Pro Integrate Consulting is a leading provider of IT consulting services, serving clients across the globe. Our team of experts helps businesses optimize their investments by assessing long-term strategies and executing tactical plans.About the Role:We are seeking an experienced Cloud Engineering Team Lead to oversee software development,...
-
Cloud Security Team Lead
3 weeks ago
Bengaluru, Karnataka, India Okta, Inc. Full timeOkta's Workforce Identity Cloud Security Engineering (WISE) GroupWe are seeking an experienced and passionate Manager to lead our Bangalore-based software engineering team focused on securing and protecting all of our products & infrastructure. As a Manager, you will be responsible for mentoring and managing a growing team of experienced and motivated...
-
Cloud Security Team Lead
3 weeks ago
Bengaluru, Karnataka, India Netskope Full timeAbout NetskopeNetskope is a leading cloud security company that has redefined the network perimeter. Founded in 2012, we have built an award-winning culture powered by hundreds of employees across offices worldwide.We strive to create an inclusive work environment where individuals from diverse backgrounds can thrive. Our core values are openness, honesty,...
-
Sales Team Lead
3 days ago
Bengaluru, Karnataka, India Hireginie Talent Cloud Pvt Ltd Full timeAbout the CompanyHireginie Talent Cloud Pvt Ltd is a leading provider of financial services. We are seeking an experienced sales team lead to join our team.Job DescriptionThe successful candidate will be responsible for managing a team of investment specialists, driving sales targets and developing relationships with clients across India. The role requires a...
-
Cloud Engineering Team Lead
3 weeks ago
Bengaluru, Karnataka, India The Nielsen Company Full timeAbout UsThe Nielsen Company is a global leader in providing insights and data-driven solutions for the media and consumer goods industries. With a rich history of innovation, we empower our clients to make informed decisions and drive business growth.Job DescriptionWe are seeking an experienced Senior/Lead DevOps Engineer to join our Cloud Engineering team....
-
Cloud Engineering Team Lead
3 days ago
Bengaluru, Karnataka, India icc staffing services Full timeCompany Overviewicc Staffing Services is a pioneering company in blockchain technology and solutions. We're committed to opening the world's financial system to everyone by providing secure, efficient, and scalable blockchain infrastructure.Job DescriptionWe're seeking an experienced Cloud Engineering Team Lead to join our team. The ideal candidate will have...
-
Cloud Engineering Team Lead
3 days ago
Bengaluru, Karnataka, India Squareroot Consulting Pvt Ltd Full timeCloud Engineering Team Lead at Squareroot Consulting Pvt Ltd. As a key member of our performance-focused teams, you will be responsible for designing and developing high-quality, scalable cloud-based solutions. Your primary focus will be on building and leading a team of skilled engineers to achieve outstanding results. We are looking for someone who can...
-
Cloud Development Team Lead Position
2 weeks ago
Bengaluru, Karnataka, India Sclera Full timeOur company, Sclera, is seeking a seasoned Cloud Development Lead to oversee the development of scalable and secure cloud-based applications. This role is ideal for an experienced professional with expertise in AWS and identity management.Key Responsibilities:Cloud Application Development: Lead the development efforts for cloud-based applications, focusing...
-
Cloud Engineering Team Lead
4 days ago
Bengaluru, Karnataka, India Edstruments Full timeEdstruments is seeking a skilled Cloud Engineering Team Lead to join our team.We offer a competitive salary of $140,000 per year, and a hybrid work environment with flexible timings.The successful candidate will be responsible for leading our cloud engineering team in building high-performing, scalable enterprise-grade applications.Key...
-
Cloud Support Operations Lead
4 weeks ago
Bengaluru, Karnataka, India AWS India - Karnataka Full timeAt AWS India - Karnataka, we are seeking an experienced Cloud Support Operations Lead to join our team. This role will be responsible for managing the day-to-day operations of our shift, ensuring that our engineers in India are staffed and SLA commitments are met.The ideal candidate will have 9+ years of experience in technical support, engineering, or...
-
Cloud Security Team Lead
3 weeks ago
Bengaluru, Karnataka, India Okta, Inc. Full timeAbout the RoleOkta, Inc. is seeking a seasoned Cloud Security Team Lead to spearhead our Bangalore-based software engineering team focused on securing and protecting all of our products & infrastructure.The ideal candidate will have a proven track record of leading high-performance software development teams while maintaining technical involvement.
-
Cloud Engineering Team Lead
3 weeks ago
Bengaluru, Karnataka, India Oracle Full timeCompany Overview",Oracle Health Applications & Infrastructure (OHAI) is a pioneering organization that has formed a new team - Oracle Health Applications & Infrastructure Platform & Production Engineering. Our mission is to create innovative healthcare solutions and improve the quality of life globally through better experiences and easier access to health...
-
Cloud Engineering Team Lead
3 weeks ago
Bengaluru, Karnataka, India Zendesk Full timeZendesk is seeking an experienced Cloud Engineering Team Lead to join our Application Solution Engineering team. This role requires strong leadership and technical expertise to lead a motivated development team.The successful candidate will have the ability to grow, guide, and enable our team of hardworking engineers, ensuring they are building...
-
Cloud Infrastructure Operations Engineer
1 month ago
Bengaluru, Karnataka, India Banyan Cloud Full timeAbout UsHonest Data technologies Pvt Ltd is a pioneering subsidiary of Banyan Cloud USA, a leading Cyber Security Product Company headquartered in San Jose California USA. Our flagship product Banyan Cloud is a groundbreaking CNAP Platform simplifying cloud security for multi-cloud and on-premises environments.This is an exceptional opportunity to be part of...
-
PMS & MF Sales Team Lead
3 days ago
Bengaluru, Karnataka, India Hireginie Talent Cloud Pvt Ltd Full timeJob Summary:Hireginie Talent Cloud Pvt Ltd is seeking an experienced PMS & MF Sales Team Lead to join our team. As a key member of our organization, you will be responsible for leading a team of Investment Specialists who invest in our PMS and MF investment strategies. About the Role:In this role, you will work closely with high intent inbound clients with...