Chief CRM and Complaints Project Lead

2 weeks ago


Bellary, Karnataka, India beBeeManager Full time ₹ 17,50,000 - ₹ 22,50,000

Key Roles and Responsibilities:

We're seeking a highly skilled Manager/Sr. Manager to lead CRM and Complaints Applications projects.

The successful candidate will be responsible for overseeing the entire project lifecycle, ensuring timely delivery, and maintaining high-quality standards.

Key responsibilities include hands-on knowledge of life insurance business processes, understanding of SDLC, and excellent production support skills.

Additionally, the ideal candidate should have in-depth knowledge of post-issuance journeys and process, as well as proficiency in JIRA or other ticketing and project management tools.

Ideal qualifications and experience include 7+ years of experience post-qualification, excellent production support skills, and ability to work under pressure while managing stakeholder expectations.

Technical Skills:

  • SQL queries
  • VAPT risk and mitigation
  • .Net (Desirable)


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