
Central Support Team Leader
2 days ago
The role of Operations Supervisor involves overseeing daily operations, monitoring performance metrics, and implementing process improvements.
This position requires strong analytical skills, effective communication, and leadership abilities. The supervisor must be able to identify areas for improvement and implement changes to enhance efficiency and productivity.
Key Responsibilities:- Monitor the efficient functioning of assigned teams via regular check-ins and performance reviews
- Liaise between team members and internal/external stakeholders to ensure seamless execution of operations
- Respond to queries in real-time, providing education and support to achieve first contact resolution and excellent customer experience
- Drive efficiency through data analysis and implementation of process improvements
- Conduct regular audits on team performance and provide coaching to improve quality scores
- Demonstrate excellent time-management skills and work independently using departmental resources, policies, and procedures
- Liaise with partner teams for contingency management and planning
- Devise and deploy SOPs, analyze data, and propose features/processes to enhance customer experience
- Coordinate with other departments for faster issue resolution
- Create monthly reports on team performance and implement improvements based on data analysis
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India Amazon Music Full timeJob DescriptionDESCRIPTIONAre you interested in working on a fast-paced team that pioneers ways to delight customers Do you have a passion for diving deep into data and crunching numbers Are you motivated to work in challenging situations Do you have the grit required to deliver results no matter what This is what the Central Flow team is all about It's...
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Central Po Team Lead
3 weeks ago
India IHG Hotels & Resorts Full timePriorities Delegating tickets Ensuring SLAs and quality First escalation and conduit between Specialists and Manager s Responsible for managing the daily operations assigning tickets to the PO team ensuring that tasks are completed accurately and on time Retrieve SNOW activity report at start of day Assign all tickets in consolidated tracker Assign...
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Team Lead, INSC Central Flow, INSC Central Flow
2 weeks ago
India Amazon Music Full timeJob DescriptionDESCRIPTIONWe are seeking a skilled Central Flow Operation to join our team and play a pivotal role in optimizing monitoring of INSC Network. The ideal candidate will excel in report preparation, SCs monitoring, and data analysis.Key job responsibilitiesKey Responsibilities -1. Report Preparation: Compile and generate regular and ad-hoc...
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Team Leader
3 weeks ago
India Tekpillar Full timeWe are hiring a Team Leader in the BFSI sector to manage a group of sales or service professionals This role involves guiding the team to meet financial product targets while ensuring customer satisfaction and compliance Roles and Responsibilities - Lead and manage a team working on sales or service of financial products like insurance loans or...
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Central Workflow Manager
1 day ago
India beBeeFlow Full time ₹ 7,50,000 - ₹ 15,00,000The Central Flow Lead is a dynamic role responsible for managing the workflow of multiple Fulfillment Centers (FCs) from a remote centralized location. This involves overseeing the volume and workflow of orders across various processes, ensuring seamless customer experience while minimizing fulfillment costs.As a Central Flow Lead, you will be the point...
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Senior Central Monitor-India
2 days ago
India Indero Full time US$ 90,000 - US$ 1,20,000 per yearCentralized monitoring is an integral part of a risk-based monitoring strategy, defined as the timely, remote review of accumulating subject and operational data to help distinguish between reliable and unreliable data, trends, outliers, and unusual variability using analytics and statistical methods. The Senior Central Monitor is responsible...
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R&D Psychometrician – Talent Assessment
3 weeks ago
India Central Test Full timeLocation: India (Remote)Contract Type: PermanentStart Date: October 2025About Central TestCentral Test is an international publisher of predictive talent assessment solutions, trusted by over 4,000 clients in 80+ countries.We develop innovative and scientifically validated tools that help organisations attract, develop, and retain talent.Our multicultural...
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Team Leader
6 days ago
India beBeeLeadership Full time ₹ 80,00,000 - ₹ 1,20,00,000Job Title: Team LeaderWe are seeking a seasoned leader to manage a team of professionals across all programs and potentially across multiple sites. This is an excellent opportunity for individuals with a strong background in workforce operations to leverage their skills and experience to drive business success.Responsibilities include managing a team of...
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R&D Psychometrician – Talent Assessment
3 weeks ago
India Central Test Full timeLocation: India (Remote)Contract Type: PermanentStart Date: October 2025About Central TestCentral Test is an international publisher of predictive talent assessment solutions, trusted by over 4,000 clients in 80+ countries.We develop innovative and scientifically validated tools that help organisations attract, develop, and retain talent.Our multicultural...
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R&D Psychometrician – Talent Assessment
3 weeks ago
India Central Test Full timeLocation: India (Remote)Contract Type: PermanentStart Date: October 2025About Central TestCentral Test is an international publisher of predictive talent assessment solutions, trusted by over 4,000 clients in 80+ countries.We develop innovative and scientifically validated tools that help organisations attract, develop, and retain talent.Our multicultural...