Learning System Administrator Sr

4 weeks ago

Gurgaon, Haryana, India Valvoline Global Full time

Why Valvoline Global?

Valvoline Global is a leading provider of automotive and industrial solutions, delivering innovative products and services to customers worldwide. As a global leader, we are committed to creating a culture of excellence, integrity, and innovation.

Our Corporate Values

Our values of care, integrity, passion, unified, and excellence shape everything we do. We strive to live out these values in all aspects of our business, from our products and services to our relationships with customers and employees.

Job Overview

The Sr. Learning Technologist will be responsible for managing and maintaining our global training platform, which includes establishing and testing content, overseeing user accounts, partnering with customers and vendors, managing system enhancements, and troubleshooting issues.

Primary Duties and Responsibilities

  • Manage LMS functions, including system monitoring, data management, maintenance of system parameters, management of user roles, and interface with integration vendors.
  • Oversee the creation, edit, and/or retirement of training items and curricula in the LMS.
  • Serve as the LMS project manager and troubleshooter for user interface issues, navigation challenges, and other obstacles related to the system.
  • Provide technical support and training to users.
  • Generate metrics, reporting, and trends as determined by the business and communicate as appropriate.
  • Work with internal teams and vendors to automate various processes and tasks within the learning environment.
  • Collaborate with cross-functional teams to ensure that the LMS is meeting the needs of our organization.

Primary Interactions

Internal

  • Regular contact with Corporate & Plant/Warehouse Employees, Sellers, Marketing, Product, Identity and Access Management, Global Brand Equity & Digital, IT, EH&S, Organizational Development, Supply Chain teams.

External

  • Channel Partners, Customers, Vendors, & Content providers.

Education

Bachelor's degree (master's preferred) in applicable fields of study, such as Educational Technology, Instructional Design, Training/Education, Technical Writing (or a related field).

Work Experience

  • Minimum 7 years of experience in LMS/LXP Administration required.

Preferred

  • Minimum 4 years eLearning authoring tools (i.e., Articulate Storyline/RISE, Adobe Captivate, etc.).
  • Minimum 4 years using data to evaluate learning solutions and making improvement recommendations.
  • Ability to interface with global customers where English is not the native language.
  • Intermediate experience in instructional design, online development/graphic tools, and usability.

Knowledge, Skills, and Competencies

  • Advanced knowledge of user roles/privileges, common problems, functional implementations, maintenance, and reporting/visualizations.
  • Advanced knowledge of eLearning standards, including Sharable Content Object Reference Model (SCORM), AICC, and xAPI.
  • Advanced technical skills and ability to troubleshoot issues as well as conceptualize and fulfill creative solutions.
  • Ability to influence peers and leaders when presenting solutions and recommendations.
  • Strong knowledge of adult learning (i.e., ADDIE Model, Design Thinking, Kirkpatrick Model, Bloom's Taxonomy, etc.), instructional design theory and models, learning styles, and performance improvement models.
  • Solid analytical skills, attention to detail, problem-solving and fact-based decision-making abilities.
  • Strong project management skills with ability to manage multiple, complex projects with tight timeframes in a matrixed environment.
  • Excellent written and communication skills.
  • Ability to learn new information and processes quickly.
  • Strong customer orientation.
  • Expert in use of Microsoft Office Suite PowerPoint, Word, Excel.
  • Experience with remote training using asynchronous meeting tools such as NetMeeting, Webex, or LiveMeeting.

Physical Requirements/Work Environment

  • Prolonged sitting throughout the workday with occasional mobility required.
  • Position may be remote with travel to corporate office or other locations within the organizational footprint.

Valvoline Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us.

The Company has put a process in place to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Requisition ID: 742

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