
Retail Pharmacy Specialist
4 hours ago
The Store Pharmacist plays a crucial role in managing and overseeing pharmacy operations at retail stores.
Key Responsibilities:- Prescription Fulfilment: Attend prescriptions at the sales counter, ensure accurate dispensing, and provide advice on correct dosage and medication use.
- Stock Management & Substitution: If prescribed medications are unavailable, source them from in-house pharmacies to ensure 100% fulfilment of the prescription.
- Patient Counselling: Provide patients/customers with detailed information on medication usage, potential side effects, and health advice to ensure optimal therapeutic outcomes.
- Delivery Coordination: Maintain a register for delivery requests and follow up to ensure timely and accurate delivery of medicines to customers.
- Customer Support & Inquiries: Manage inbound calls with a focus on providing drug information, patient education, and responding to queries related to drug therapy, home delivery orders, and medication concerns.
- Cash Handling: Assist with cash transactions and billing at the counter when needed.
- Proper Storage & Security: Ensure that all medications are stored correctly, including temperature-sensitive drugs that require refrigeration and ensuring proper security measures are in place.
- Inventory Verification: Conduct thorough checks of received stock, including quantity, MRP, batch number, and expiry date, before entering the data into the system.
- Stock Entry & Cross-Verification: Accurately input stock data into the system and cross-check received items against the store's inventory records to maintain accuracy.
- Regular Stock Audits: Perform regular physical stock counts, categorizing by type (e.g., Tablets, Syrups, Injections, etc.) twice a week, and verify fast-moving items on a daily basis.
- Regulatory Compliance: Ensure compliance with state and national pharmacy laws, regulations, and policies.
Requirements & Skill
Qualifications & Experience
- Minimum Bachelor's degree in Pharmacy (B. Pharm)
- Valid pharmacist license as per state or national regulations.
- Minimum 1 to 3 years of experience in a retail pharmacy setting.
Key Skills & Competence
- Strong knowledge of prescription decoding, medical abbreviations, and handwriting recognition.
- In-depth understanding of drug interactions, side effects, and alternative medications.
- Excellent communication and customer service skills.
- Ability to provide clear explanations regarding medications and their usage.
- Attention to detail and high level of accuracy in dispensing medicines.
- Strong organizational and inventory management skills.
- Knowledge of pharmacy regulations and industry best practices.
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