Group Business Director

3 days ago

Gulbarga, Karnataka, India beBeeTransformation Full time ₹ 18,00,000 - ₹ 22,00,000
Job Title: Senior Manager

About the Role:

The role holder will lead a team of Group Operations professionals to process new business and end-to-end policy servicing for group business. This involves coordinating with Sales and Actuarial teams to close individual Group processes, ensuring efficient, effective, professional, and courteous service is provided to intermediaries and customers.

Main Responsibilities:

  • Coordinate with Sales and Actuarial teams for closure of individual Group processes.
  • Achieve issuance of policies and resolution of customer and intermediary queries.
  • Ensure established procedures are compiled with in a consistent manner.
  • Implement and maintain agreed quality and quantity controls.
  • Supervise and train an effective team that meets the business needs of the organization.
  • Coordinate with finance for reconciliation of policy account balance.
  • Lead transformation and digitization of group business.

Qualifications & Experience:

MBA/ ACII with a minimum of 8-10 years' experience gained in customer Services or Operations Department. Associate of Insurance Institute will be added advantage.

Skills/Knowledge:

  • Good experience of operations in the financial services industry.
  • Experience within the Group Operation department of an Insurance company is a must.
  • Experience in data processing to deliver operational efficiency.
  • Computer skills in using databases and office management software including word processors and spreadsheets.
  • Strong leadership, team building, and influencing skills.

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