
IT Asset Management Specialist
1 day ago
We are seeking an experienced IT asset management specialist to join our team. As an ITAM specialist, you will be responsible for implementing and architecting ServiceNow solutions with a focus on sales and order management processes.
Key Responsibilities:- Gather requirements through workshops, interviews, and meetings to understand and document business needs and functional requirements.
- Design and tailor ServiceNow solutions to meet specific client requirements and industry best practices.
- Analyze gaps between existing processes and desired future-state processes, recommending solutions and improvements.
- Collaborate with technical teams to design and implement ServiceNow solutions, ensuring alignment with business needs.
- Create user stories, process documentation, training materials, and other relevant documentation to support implementations.
- Provide post-implementation support, training, and guidance to users to ensure successful adoption and optimization of the platform.
- 12 years of experience in implementing or architecting ServiceNow solutions.
- A good understanding of sales and order management processes followed in organizations.
- Experience in designing, configuring, and customizing the ServiceNow SOM module as per organizations' SOM process.
- Extensive experience across the ServiceNow core platform, security, performance, and compliance.
- Excellent communication and interpersonal skills.
If you have a passion for ServiceNow and a proven track record of delivering successful implementations, we encourage you to apply for this opportunity.
About Us:We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.
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