Operations Improvement Specialist

12 hours ago

Ajmer, Rajasthan, India beBeeOperational Full time ₹ 60,00,000 - ₹ 70,00,000
Job Description

We are seeking a highly skilled and experienced Operations Analyst to join our team. The successful candidate will be responsible for day-to-day tasks related to analytical support, communication with stakeholders, financial analysis, customer service support, and accounting operations.

The Operations Analyst will work closely with various stakeholders to understand business needs, document requirements, create and maintain process documentation, assist in the implementation of solutions and monitor quality of service delivery. Analysts will work with teams around the world to define best practice, design and optimize, scalable workflows that align to company goals.

  • Analysis of business processes and workflows with the objective of finding out how they can be standardized, improved or automated
  • Deliver process and solution documentation while working across an array of teams, geographies and tools
  • Lead projects from end-to-end, ensuring goals are achieved on time
  • Develop deep cross-functional understanding of individual teams and processes to ensure best-fit solution development
  • Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions
  • Document all work to a high professional standard

Required Skills and Qualifications:

• Strong analytical skills, with the ability to analyze data and identify trends

• Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders

• Experience working with cross-functional teams in a global environment

• Basic understanding of business process modelling, workflow, and project management principles

• Familiarity with data analysis tools and methodologies

• Ability to work effectively in a team environment and manage multiple priorities and tasks

• Experience in a business analysis or related role is preferred but not mandatory

• Experience using project management tools, such as Monday.com

• Understanding of ecommerce systems and experience with online advertising would be a plus

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