Learning and Development Manager
1 month ago
Join our team of dedicated professionals at Accor, a world-leading hospitality group, and take on the exciting role of Assistant Manager Learning and Development. As a key member of our Talent and Culture Department, you will be responsible for driving the learning and development strategy for our hotel, ensuring that our ambassadors and leaders have the skills and knowledge they need to succeed.
Key Responsibilities:- Develop and implement a comprehensive learning and development strategy that aligns with the hotel's and Accor's vision.
- Conduct learning needs analysis with departments to identify training requirements and develop a budget accordingly.
- Evaluate training programs to ensure effectiveness and implement action plans as needed.
- Manage the appraisal process and track learning and development needs of ambassadors and leaders.
- Design and organize training programs for ambassadors and leaders, including skill and interest-based training.
- Create monthly, quarterly, and yearly training plans to ensure consistent and structured delivery.
- Communicate training information to the business in a timely and professional manner.
- Facilitate Accor and Fairmont standard training courses.
- Work with leaders and departmental trainers to identify needs and deliver learning solutions.
- Bachelor's degree in a relevant discipline.
- At least 4 years' experience in a learning and development function.
- Excellent communication, interpersonal, and presentation skills.
- Good facilitation skills and ability to engage staff.
- Enthusiastic and leading by example.
- Thrives in a collaborative and diverse environment.
- Supportive team player.
- Strong self-initiative and well-organized.
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We believe that diversity and inclusion are essential to our success and are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute their best work.
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