Hosting Environment Specialist

8 hours ago

Vellore, Tamil Nadu, India beBeeHosting Full time ₹ 15,00,000 - ₹ 20,00,000
Job Overview

We are seeking a skilled Hosting Team Member to support the deployment, hosting, and maintenance of our LIMS application. The role involves managing application environments, ensuring system availability, supporting validation activities, and collaborating with cross-functional teams to provide seamless application hosting services in a regulated environment.

Key Responsibilities:
  • Environment Support: Install, configure, and maintain LIMS application environments (Database, Application, Report, and Client tiers). Perform environment refresh, patching, and upgrades as per project and business requirements. Ensure environments comply with IT security, and audit requirements.
  • Monitoring & Incident Management: Monitor system performance, logs, and scheduled jobs to ensure high availability. Troubleshoot and resolve application hosting issues in coordination with infrastructure, DBA, and application teams. Handle incident, problem, and change management as per ITIL processes.
  • User & Access Management: Manage user provisioning, roles, and access rights in compliance with security policies. Configure LDAP/SFTP connections for secure authentication and data transfer.
  • Backup, Recovery & Compliance: Ensure regular backups and disaster recovery readiness for LIMS environments. Support IQ/OQ validation documentation and execution during deployments or upgrades. Provide support for internal/external audits by maintaining SOPs and compliance records.
  • Collaboration & Documentation: Work with cross-functional teams (DBA, Infrastructure, Validation, Security) to resolve hosting issues. Document configurations, procedures, and environment details in knowledge repositories. Provide shift handovers and on-call support for production-critical environments.

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