
Customer Service Trainer
6 days ago
We are seeking a highly skilled Communication Expert to join our team. The ideal candidate will have experience in contact centers and the ability to design customized training interventions.
Key Responsibilities:
- Deliver Voice, Accent Neutralization, and Communication Skills training to new hires and existing staff.
- Conduct needs analysis, pre-assessments, and design customized training interventions accordingly.
- Facilitate New Hire Training (NHT) batches on communication, language, culture, and customer handling skills.
- Coach agents on pronunciation, grammar, clarity, fluency, and overall customer interaction etiquette.
- Develop and update training content, modules, and materials based on business needs.
The selected candidate should be able to adapt quickly to our dynamic work environment. We are looking for candidates with relevant experience in contact center settings.
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Lead Trainer
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Coimbatore, Tamil Nadu, India SREE ANNAPOORNA SREE GOWRISHANKAR HOTELS PRIVATE LIMITED Full time ₹ 1,50,000 - ₹ 28,00,000 per yearCompany DescriptionSREE ANNAPOORNA SREE GOWRISHANKAR HOTELS PRIVATE LIMITED is a chain of pure vegetarian restaurants based in Coimbatore, popularly known as The Pride of Coimbatore. The chain is renowned for its commitment to quality, traditional flavors, and excellent customer service, making it a beloved dining destination for locals and visitors alike....
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Customer Service Representative
1 week ago
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