Global Customer Service Associate

15 hours ago


Delhi Gurgaon Gurugram Noida, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878

International Customer Support Representative

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This role is an excellent opportunity to provide real-time support to international customers via live chat, email and voice calls. As a key member of our global service team, you will be responsible for resolving customer queries in a timely and efficient manner.

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To succeed in this role, you will need to possess excellent written and verbal communication skills, as well as the ability to work effectively in a dynamic and fast-paced environment.

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  • Required Skills:">
  • 12th Pass / Diploma / Graduate">
  • Excellent written English skills">
  • Comfortable with night shifts & rotational shifts">
  • Basic computer knowledge">
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What We Offer:

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  • Benefits:">
  • 5-day work week">
  • Night shift allowance + Overtime pay">
  • Free cab (night shifts)">
  • Subsidized meals">
  • Health & Life Insurance">
  • PF, Gratuity, Parental Leave">
  • Career growth opportunities">
  • Performance incentives">
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About This Role:

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This role requires you to escalate customer queries via various channels, resolve issues efficiently, and maintain a positive relationship with customers. You will also have the opportunity to meet customer requirements and provide satisfaction through effective query resolution.

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Key Qualifications:

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  • Education:">
  • 12th and Above">
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Skills:

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  • Communication Skill:">
  • Good communication skill (Verbal & Written)">
">

Environment:

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  • Flexible Environment:">
  • Flexible (24/7) environment">
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  • Global Immigration

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