Store Operations Manager

3 weeks ago


Chennai, Tamil Nadu, India Catapult Full time
Job Summary

Catapult is seeking a highly skilled Store Operations Manager to oversee the daily operations of our jewelry store. The ideal candidate will have a strong background in management and supervisory experience, with a proven track record of success in the jewelry industry.

Key Responsibilities
  • Oversee employees and their work to ensure efficient store operations
  • Uphold exceptional customer service standards
  • Prevent theft and maintain a secure store environment
  • Promote and advertise the store through various marketing campaigns
  • Recruit and train new staff members
  • Solve customer complaints in a timely and professional manner
  • Budget and manage store finances
  • Maintain accurate inventories and records
  • Implement sales and marketing strategies to drive revenue growth
  • Schedule shifts and manage store staff
  • Maintain positive relationships with suppliers
  • Work to improve retail performance and achieve sales goals
Requirements

To be successful in this role, you will need:

  • Bachelor's degree or equivalent in Business
  • 5+ years' of management or supervisory experience
  • Experience hiring and training individuals in the jewelry field


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