Global Customer Liaison Specialist

2 weeks ago


Chennai, Tamil Nadu, India Momentive Full time

Job Summary:

We are seeking a skilled Global Customer Liaison Specialist to act as a single point of contact for internal and external customers in the IMEA region. As a key member of our team, you will be responsible for building strong relationships and providing exceptional customer service.

Key Responsibilities:

  • Act as a single point of contact for internal and external customers in the IMEA region.
  • Build and maintain strong relationships with customers, internal stakeholders, and cross-functional teams.
  • Provide exceptional customer service, meeting and exceeding customer expectations.
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
  • Develop and implement process improvements to increase efficiency and effectiveness.

Requirements:

  • Bachelor's degree with 2-4 years of customer service experience or similar positions.
  • ERP SAP SD module exposure.

About Us:

Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer's products forward – products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space.



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